Privacy Policy | My Greek Holidays

This Privacy Policy explains how My Greek Holidays (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you visit or use the website https://my-greek-holidays.com (the “Website”).

We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek and EU data protection laws.

1. Data Controller

Company name: My Greek Holidays
Business type: Licensed Travel Agency (Tourist Office), registered with the Greek Ministry of Tourism
Location: Athens, Greece
Email: info@my-greek-holidays.com

My Greek Holidays acts as the data controller for personal data collected through this Website.

2. Personal Data We Collect

We may collect personal data that you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• Information submitted through contact or inquiry forms
• Booking or travel request details
• Communication preferences

You may browse the Website without providing personal data. Personal data is collected only when you choose to submit it.

3. Automatically Collected Data

When you visit our Website, we may automatically collect certain non-personal or technical information, such as:

• IP address (anonymised where possible)
• Browser type and version
• Device and operating system
• Pages visited and time spent on the Website

This information is used solely for analytical, security, and performance purposes.

4. Use of Cookies

Our Website uses cookies to ensure proper functionality and improve user experience.

Cookies may be used to:

• Enable essential website functions
• Analyse website traffic and performance
• Remember user preferences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Website.

For more information, please refer to our Cookie Policy.

5. Purpose of Data Processing

We process personal data for the following purposes:

• Responding to inquiries and communication requests
• Providing travel-related services and information
• Managing bookings and reservations
• Improving our services and Website
• Complying with legal and regulatory obligations

We do not use personal data for automated decision-making or profiling.

6. Legal Basis for Processing

Personal data is processed on the basis of:

• Your consent
• Performance of a contract or pre-contractual steps
• Compliance with legal obligations
• Legitimate business interests, where applicable

7. Data Sharing and Disclosure

We do not sell, rent, or trade personal data.

Personal data may be shared only with:

• Trusted service providers (such as hotels, transport companies, guides) strictly for the purpose of fulfilling requested services
• Legal or regulatory authorities, where required by law

All third parties are required to handle personal data in compliance with applicable data protection laws.

8. Data Storage and Security

We apply appropriate technical and organisational measures to protect personal data against:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

Access to personal data is limited to authorised personnel only.

9. Data Retention

Personal data is retained only for as long as necessary to:

• Fulfil the purposes for which it was collected
• Meet legal, accounting, or regulatory requirements

10. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction or deletion of data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us at info@my-greek-holidays.com.

11. Third-Party Links

The Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.

13. Acceptance of This Policy

By using this Website, you acknowledge that you have read and accepted the Privacy Policy of My Greek Holidays.